Meet Our Customer Service Team

Hey Pura Vida fans! Have you ever visited our website and chatted with one of our customer service reps? If so, you already know just how awesome + helpful they are! Our customer service team puts in long hours to make sure YOU are happy with your order. When you’re happy, they are happy too! This week we want to highlight the team… :)



"I grew up in a little beach town in northern Massachusetts and naturally went very far away for school - Boston. After going to school in Boston, I decided to drive cross-country last winter and move out to San Diego. Even though I miss home occasionally, the weather out here reminds me why I stay. I still run my dogs instagram though and he lives back home. Feel free to hit him with a follow @mrmiloman. He's a real cutie!

I'm happiest at the beach or eating chocolate covered pretzels and watching Game of Thrones. I love hanging out with friends and snapchatting everything. I'm super laid back and am always down for a cool adventure. Anything from hikes to concerts and of course a good margarita - I'm in! I'm so excited to be out here working for such a great company and can't wait to see where life takes me on the best coast!"



"I was born in Switzerland and moved to San Diego when I was 4 years old. Growing up in San Diego is the best thing ever for a kid - it made me fall in love with the outdoors, especially the ocean. I picked up my first surfboard at 8 years old and have been addicted to the surf lifestyle ever since. This affected my career path as well. I never want to work at a place where I have to wear a suit and tie and be clean-shaven everyday. That is why I love working for Pura Vida! I come into work everyday either salty from surfing in the morning or sweaty from biking to work! While I am not at work you can catch me around the La Jolla reefs surfing or in the shaping bay making new boards. I also love going on weekend trips to Rosarito with all of my buddies to score at uncrowded breaks and to binge eat tacos and cervesas. My favorite bracelet is the Black Braided. I wear it everyday! When I feel like wearing two, I put on the Solid Granite or the Surfaid Original bracelet!"



"I spent my childhood growing up in a small town in North Carolina, the kind of place where you find your independence at a young age, climbing fences between houses and exploring barefoot through the muddy creeks that run through the neighborhood. Every fence I climbed led me to some new place that felt uncharted and untouched to me, even if it was only a few houses down from my own. Every tiny creek I explored was an ocean of little fish and frogs to discover and make mine.

When I was older I moved to San Diego—trading in running through muddy creeks for days on the sandy beaches and exploring the wild coasts of Southern California, but I kept that independence, the need for exploration and freedom I'd found when I was a kid in North Carolina. On the weekends here I find myself seeking those fences to climb over and those creeks to explore, but now those creeks and fences look different. It looks more like staying up into the early hours of morning listening to wild stories from strangers that eventually turn into amazing friends, or hiking down the cliffs to the get to that perfect place on the beach you have to know about to find. That’s why I love working at Pura Vida, because of the lifestyle we promote and encourage. A wild life, that’s full and pure no matter where you are in it. I try to mix things up on my wrist using different textures of the seed beads with a bolder braided bracelet and a little glimmer of a gold bitty to keep things exciting. I can't wait to hear about what your Pura Vida collection looks like, and help you find the best stack to represent yourself on your wrist. Chat me!" IMG_3483 IMG_3489


We love our customer service team!

IMG_3976 IMG_3495
Want more Pura Vida?
Text PURAVIDA to 38817 for 20% off!
By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Pura Vida at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms & Privacy.

Recent Posts